Contact Us
How to contact us including feedback
You can contact us in the following ways:
- Advice Line 08444 111444
- Outreach Appointments
01692 402570 or 01328 856040 - asm@cann.cabnet.org.uk
- Citizens Advice North Norfolk
Registered Office:
New Road
North Walsham
Norfolk, NR28 9DE
Also at:
The Old Rectory
Oak Street
Fakenham
Norfolk, NR21 9DX - Access details: Wheelchair accessible, induction loop (North Walsham only), parking for blue badge holders only at the bureau.
- Local Transport details: The North Walsham bureau is a short walk from the Market Place where most buses set down/pick up and about 5-10 minutes walk from the train station. Parking is available in the town, the closest is the pay and display car park at the Community Centre/Library on New Road. The Fakenham bureau is a short walk from where most buses set down/pick up in Oak Street. Parking is available in the town.
The bureau provides generalist advice both face-to-face and by telephone at the following times at the North Walsham office:
| Monday | 10am to 3pm (telephone & face-to-face by appointment or drop-in) |
| 5.30-7.30pm (telephone & face-to-face by appointment only) | |
| Tuesday | 10am to 3pm (telephone & face-to-face by appointment or drop-in) |
| Wednesday | Closed |
| Thursday | 10am to 3pm (telephone & face-to-face by appointment or drop-in) |
| Friday | 10am to 3pm (telephone & face-to-face by appointment or drop-in) |
| Saturday | 9.30-12.30pm (telephone & face-to-face by appointment only) |
Specialist advice and case work for debt, employment issues and welfare benefits are available by appointment only at the bureau in North Walsham.
The bureau provides generalist advice both face-to-face and by telephone at the following times at the Fakenham office:
| Monday | 10am to 3pm (telephone & face-to-face by appointment or drop-in) |
| Tuesday | Closed |
| Wednesday | 10am to 3pm (telephone & face-to-face by appointment or drop-in) |
| Thursday | 10am to 3pm (telephone & face-to-face by appointment or drop-in) |
| Friday | Closed |
Specialist advice and case work for debt and employment issues are available by appointment only at the bureau in Fakenham.
We also give advice at the following outreach locations by appointment only:
| Hoveton & Wroxham Medical Centre | Fortnightly on Thursdays |
| Stalham Road | 1.30am to 3.30pm |
| Hoveton | Ring 01692 402570 for an appointment |
| Poppyland Surestart Children's Centre | Fortnightly on Mondays |
| Trunch Road | 9.30am to 11.30am |
| Mundesley | Ring 01692 402570 for an appointment |
| YESU | Fortnightly on Thursdays |
| 15 High Street | 9.30am to 2.30pm |
| Sheringham | Ring 01692 402570 for an appointment |
| Stalham with Happing Partnership | Weekly on Tuesdays |
| High Street | 9.30am to 2.30pm |
| Stalham | Ring 01692 402570 for an appointment |
| Bacton-on-Sea Village Hall | Fortnightly on Mondays |
| Coast Road | 1.30am to 3.30pm |
| Bacton | Ring 01692 402570 for an appointment |
| Buxton Village Hall | Fortnightly on Thursdays |
| Mill Street | 9.30am to 11.30am |
| Buxton | Ring 01692 402570 for an appointment |
| Merchants Place | Weekly on Mondays |
| Church St | 10am to 2.30pm |
| Cromer | Ring 01692 402570 for an appointment |
| The Sack House | Weekly on Mondays |
| Jicklings Yard | 10am to 1pm |
| Wells-next-the-Sea | Ring 01328 856040 for an appointment |
If you require advice please browse our advice section,
visit the CAB Adviceguide website, or
contact us in person, by telephone or in writing.
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Feedback
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If you would like to e-mail us please use the following address: ceo@cann.cabnet.org.uk alternatively, please complete the online enquiry form.